This Privacy Policy applies to any information you provide to Paystro Limited for use of web and
mobile applications maintained and operated by us (together the “Platform” and the service
provided on this Platform shall be referred to as the “Service” or “Services”).
WHEN YOU USE THE PLATFORM, OR OTHERWISE PROVIDE ANY INFORMATION TO US, YOU AGREE TO THIS PRIVACY
POLICY, INCLUDING THE MANNER IN WHICH WE USE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS
PRIVACY POLICY, OR TO ANY CHANGES WE SUBSEQUENTLY MAKE TO THIS PRIVACY POLICY, YOU MUST
IMMEDIATELY STOP USING THE PLATFORM OR OTHERWISE PROVIDING ANY INFORMATION TO US.
This document can be printed for reference by using the print command in the settings of any browser.
The Platform is owned and operated by Paystro Limited., a private limited company (company number PVT-V7UY2Q9B) incorporated in the Republic of Kenya and having its principal office at Westpark Suites, Ojijo Road, Parklands, Nairobi and of Postal Address of P.O. Box 29036-00100, Nairobi (referred to as “we”, “our”, “us” and “Paystro”).
We are committed to protecting your personal information and other data provided to us via the Platform.
Please read this Privacy Policy carefully as it contains important information about the use of any information you provide to us. This Privacy Policy explains what information we collect about you, how we use your information and sets out the circumstances where it could be shared with third parties.
Because of the financial nature of our business, our products and services are not designed to appeal to or to be sold to persons under the age of 18. Therefore, we do not knowingly attempt to solicit or receive any information from persons under the age of 18.
We have an open channel in our business to deal with any data protection related matters. You can contact us by email at hello@paystro.co.ke
When you register using Paystro, we will collect your personally identifiable information that may include but not limited to your name, mobile number, and e-mail address. We may also collect your KRA PIN, Financial Information and other information when you provide it to Paystro.
We also collect transactional type information provided by you and related information which will be shared with third parties to provide services to you (such as funding and payment services by Paystro app).
We collect face data via a third party and analyze your photos to find the main feature points of the faces in the photos such as eyes, nose, mouth points for face processing.
On ios ARKit information is processed entirely locally and the spatial orientation/facial expression data is not submitted to any third (or first) parties
For purposes of ensuring the person signing up for an account on our platform is indeed who they claim to be, this data is crucial to deter impersonation and fraud.
The complete process is:
We will not share your face data with any third party. The collected photographic data will be securely stored for future reference on any matters that affect your Paystro e-wallet.
When you visit our website, we may use cookies technology for storing information to help provide you with a better and more efficient website experience. You have the option to decline our cookies by using your browser's settings tools, but this may limit our ability to serve you better.
Our Commitment to Protect any information you provide is secured on our servers, protected from unauthorized access, use, or alteration. You should be aware that no security measures are fool proof; there is always some risk involved in transmitting information over the internet. You can be assured that we are taking adequate security procedures to protect the information given to us, including firewalls, data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system.
We may use information we collect to analyze trends, for various business purposes, administer the service, maintain and improve our site and application.
Except as described in this Privacy Policy, we will never share your personal information with an unaffiliated third party for email or other marketing unless we obtain your consent to do so.
We may disclose your information with Paystro-affiliated third parties to facilitate Paystro products and services to you. They will treat any information that we provide to our affiliated third parties in accordance with the terms of this Privacy Policy.
We may disclose your personal information to law enforcement authorities or government entities as required by applicable law, by court order, or by governmental request or regulations.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Paystro provided that the third party agrees to adhere to the terms of this Privacy Policy.
If Paystro becomes aware of the security breach, or compromised information, you agree that Paystro may notify you in such a case using the notification provision or by contacting you.
You should be aware that we may revise this Privacy Policy at any time and that such revisions may result in additional uses or disclosures of your information. If we decide to change this Privacy Policy, we will post those changes on our website so you are always aware of what information we collect, how we use it, and under the circumstances, if any, we disclose it. If you do not indicate your acceptance of the terms of the Privacy Policy, you may not use the Paystro app.
If you have any questions regarding this Privacy Policy, please contact us using any of the following:
hello@paystro.co.ke
Call Support: +254 706 866215